ANALYST REPORT:
Enterprises are increasingly turning to traditional managed print service providers to improve process efficiency across both paper and digital information, says this report from analyst group, Quocirca.
EGUIDE:
CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
TRIAL SOFTWARE:
Secure hosting of online meetings allows small to medium-sized businesses (SMBs) to cost-effectively collaborate with remote employees and partners. Try this free 14-day Web conferencing software trial to learn the benefits of secure online meetings.
WHITE PAPER:
Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management.
WHITE PAPER:
A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price.
WEBCAST:
Take advantage of the flexibility and cost reductions virtualizing your environment brings. Remove the risk of a service impacting event and enjoy further cost reductions in management of your virtualized environment. Watch this Novell webcast to learn more.
WHITE PAPER:
This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.
EGUIDE:
This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
WHITE PAPER:
This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.