Customer Experience Reports

Geolocation and Mobile BPM: Benefits & Challenges
sponsored by HERE
EGUIDE: In this expert e-guide, Steve Weissman discusses the benefits that geolocation brings to mobile business process management. Learn how geolocation enables you to make customer service more specific and targeted and enhances business intelligence with geodata.
Posted: 01 Mar 2016 | Published: 25 Feb 2016

HERE

Vision Document Template
sponsored by OutSystems
WHITE PAPER: This helpful resource offers a vision guide for delivering any application with top-notch user experience throughout the lifecycle. Inside, you'll get a step-by-step outline (with tips) of what you need to consider during application development, from defining usage scenarios to prioritizing tasks to outlining navigation.
Posted: 05 Sep 2013 | Published: 05 Sep 2013

OutSystems

Case Study: Global Law Firm Solves Privilege Management Issues with User Virtualization
sponsored by AppSense
CASE STUDY: In this case-study, you’ll discover how a global, highly regulated law firm was able to eliminate end-user management issues with a people-centric user virtualization solution.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

AppSense

The Layers and Capabilities of a VDI Monitoring Platform and What to Expect from VDI Monitoring Tools
sponsored by Nerdio
EGUIDE: Choosing a monitoring platform for your virtual desktops can be a complex process. Find out what to expect from VDI monitoring tools and when to use them. Also, discover a breakdown of a common eight-layer model that addresses the major functional areas admins must monitor and manage.
Posted: 11 May 2017 | Published: 08 May 2017

Nerdio

User Experience Monitoring
sponsored by Visual Network Systems
WHITE PAPER: User experience monitoring is vital to your workplace. Learn about the issues that affect the user experience in today’s computing environment and how to monitor that experience, pre-empt problems, and decide what actions you need to take when the user experience is unacceptable.
Posted: 14 Mar 2012 | Published: 31 Mar 2010

Visual Network Systems

How to Achieve Blissful Collaborative Nirvana
sponsored by TechTarget Content Management
EGUIDE: Often when enterprises confront the issue of collaboration, the initial reaction is to search for a new tool. And companies don't just look for any tool; they want the tool to bring colleagues together in blissful collaborative nirvana. This e-guide features best practices for choosing collaboration tools from Shawn Shell, VP of Hitachi Consulting.
Posted: 03 Mar 2016 | Published: 02 Mar 2016

TechTarget Content Management

How IMS Health Saved 8 Months of Development Time For a New Sales Force Effectiveness Platform
sponsored by Telerik
CASE STUDY: IMS Health, an information provider to pharmaceutical companies and healthcare organizations, was struggling with an under-performing sales force effectiveness (SFE) system. View this case study to find out how IMS leveraged the latest tools including a UI technology to develop and release the platform in only 5 months.
Posted: 02 Oct 2013 | Published: 02 Oct 2013

Telerik

The Ten Must Haves for Secure Mobile Device Management
sponsored by Zenprise
WHITE PAPER: Businesses are changing their traditions as employees continue to adopt mobile phone practices. Enterprise mobility may be efficient, but it can also put important company data at risk. Learn more about how you can have secure mobile device management with this valuable resource.
Posted: 01 Aug 2012 | Published: 01 Aug 2012

Zenprise

Improve Business Productivity and User Experience: SQL Server 2014 In-Memory Database
sponsored by Dell, Inc. and Fusion-io
WHITE PAPER: This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
Posted: 28 May 2014 | Published: 28 May 2014

Dell, Inc. and Fusion-io

Acting Locally, Succeeding Globally
sponsored by OpenText
WHITE PAPER: In this white paper, learn more about the importance of localization, the challenges and benefits of deploying multilingual content, and the tools you'll need to improve your web experience management (WEM) strategy on a global scale.
Posted: 02 May 2014 | Published: 31 Mar 2014

OpenText