WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
EZINE:
In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
EZINE:
In this week's Computer Weekly, we examine the mingling of virtual and physical worlds and find positive applications and worrisome implications from augmented reality. We find out how to run a virtual hackathon during the pandemic – pizza still included. And we look at how to improve performance of your private cloud. Read the issue now.
EGUIDE:
Adopting a microservices approach to application development is increasingly considered an essential part of any bid to modernise the legacy IT setup an organisation relies on.
EZINE:
In this week's Computer Weekly, the BBC faces in-depth scrutiny over its digital plans – we take a look at progress. Do you need to keep data forever? We examine the technologies behind infinite storage. And we find out about the digital transformation challenges in vehicle dealerships. Read the issue now.
ESSENTIAL GUIDE:
Computer Weekly's CW500 Club heard from IT leaders plotting a roadmap to software-defined everything – this presentation was given by Rob White, executive director of the global database group at Morgan Stanley.
EZINE:
In this week's Computer Weekly, the digital chief at Audi UK discusses how the car maker is tackling the slump in new car sales. One of the largest global malware botnets has been taken down, but how much of a blow will it be for cyber criminals? And we hear how one county council made huge savings on its SAP installation. Read the issue now.
EGUIDE:
In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
EGUIDE:
The better the working conditions of a software developer, the better the results. In this 15-page buyer’s guide, Computer Weekly looks at how to improve productivity, the tools required to build success and the value of in-house expertise.
