VIDEO:
CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
EGUIDE:
Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
EGUIDE:
Traditional ECM can't keep up with how businesses operate today. But before tackling ECM disruptors, you need to understand its evolution and key steps to modernizing your suite. This 7-part guide collection provides the insights you need to push your ECM strategy forward. Learn ECM basics, trends, security considerations, and more.
EGUIDE:
Hyper-converged infrastructure (HCI) promises to simplify your data center management, but you need a management strategy for HCI itself. This e-guide covers the areas you will need to focus on in order to develop a successful HCI management strategy.
EBOOK:
Facing increasing pressures from globalization and a sagging economy, manufacturers are between a rock and a hard spot. And many of them see Business Intelligence as an escape route. But does BI hold the answers for every manufacturer? How does BI differ from manufacturing intelligence? This eBook will answer these questions and more.
EGUIDE:
Business intelligence (BI) has become more essential than ever before as organizations strive to extract meaningful information from growing stores of data. Inside this e-guide, gain strategic insight from the BI implementation experiences of your peers.
EGUIDE:
Many organizations are realizing the interesting and paradoxical pattern that exists with BI applications: the more you use them, the more new and different requirements keep pouring in. Read this E-Guide and learn to gain a stronger understanding of your customers and business as well as to excel in today’s competitive market with real-time BI.
EGUIDE:
Two years ago, most companies found themselves restructuring their digital transformation strategies. This e-guide takes you through the key points your digital transformation roadmap will need to account for and where IoT fits into it.
EBOOK:
In the battle between container virtualization and hypervisors, the battle doesn't matter. Hypervisors and virtualization containers can complement each other. The real battle is balancing the strengths of one against the weaknesses of the other. Access this e-guide to learn how.
EGUIDE:
Data grants insight into your talent's performance, but how can you use data from across the company to determine how an individual employee's performance assists in reaching your goals?
