EBOOK:
Digital Experience Management platforms are developing and becoming more sophisticated as companies seek to intensify relationships with customers in order to gain competitive advantage against their peers. Improving customer experience will only become evermore important as companies endeavor to navigate an increasingly turbulent economy.
RESOURCE:
The exhibits produced in this declaration by David Godkin, counsel for app developer Six4Three, contain internal Facebook communications, including emails between CEO Mark Zuckerberg and senior executives, correspondence and chat-logs, spreadsheets and strategy presentations.
ESSENTIAL GUIDE:
This article in our Royal Holloway Security Series sheds an often uncomfortable light on the privacy risks people incur by using social media, and offers advice on how to minimise those risks
RESEARCH CONTENT:
This article in our Royal Holloway Information Security series examines the implication of the state's collection of Internet Connection Records under the Investigatory Powers Act 2016.
EZINE:
In this quarter's CW Middle East ezine, we look at how the Middle East, with the poorest road safety record in the world, could benefit most from self-driving cars.
WHITE PAPER:
There are more new forms of data today than ever before, and traditional business intelligence systems cannot always handle the amount of stress from this influx of information. Check out this white paper to discover a system known as 'high performance data warehousing' that can help you successfully analyze and glean insights from your big data.
EGUIDE:
The key to success is being able to use the data you collected to develop effective CEM strategies. In this expert e-guide, explore how organizations from multiple industries are leveraging insights from data analytics to develop effective customer experience management strategies and give their businesses a boost.
WEBCAST:
This in-depth webcast explores the impact high-speed networking, changing traffic patterns, and new capture points have on network monitoring today and reveals key places you must capture data to truly achieve the visibility you need to ensure optimal network performance.
EGUIDE:
With a robust data architecture in place, a firm's data science team can turn raw data into business insight. We take a quick look at how this can be done.
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