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Profiling ABM Success: New Research for Benchmarking and Roadmapping Your Own ABM Journey sponsored by TechTarget RESEARCH CONTENT: As account-based marketing (ABM) evolves, so too do the ways leading organizations implement it. In this research report, learn about successful B2B ABM practitioner experiences, successes, and struggles. Glean insight into ABM strategies, and explore the profile of a successful ABM program. Posted: 08 Feb 2021 \| Published: 18 Apr 2019 TOPICS: B2B \| CRM \| CRM Software \| Customer Retention \| Customer Satisfaction \| Marketing \| Sales \| Sales and Marketing Software \| User Experience

Owner’s Manual for the Modern Demand Gen Engine sponsored by TechTarget EBOOK: Download this e-book to learn how you can build a demand generation strategy that scales with your business to accelerate the pipeline and increase win rates. Posted: 08 Feb 2021 \| Published: 12 Mar 2020 TOPICS: CRM \| CRM Analytics \| CRM Best Practices \| CRM Services \| CRM Software \| Marketing

Decoding ABM: Simple data-driven strategies for successful ABM sponsored by TechTarget EBOOK: Lots of vendors are promising account-based marketing (ABM) will be the next big-break of the marketing world—but what exactly is it? In this e-book, discover the ins-and-outs of ABM. Explore the differences between an overlay and value-add ABM approach, and unlock 7 ways to create value with your new ABM strategy. Posted: 08 Feb 2021 \| Published: 09 May 2019 TOPICS: Accounting \| Accounting Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Services \| CRM Software \| Marketing \| Sales \| Sales and Marketing Software

Computer Weekly – 2 August 2022: How to create a datacentre capacity plan sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, planning datacentre capacity is a growing challenge – we ask the experts for the latest best practice. Victims of the Post Office IT scandal explain why they think they were targeted for speaking out. And we look at the digital skills gap in retail and find out how employers can source talent. Read the issue now. Posted: 29 Jul 2022 \| Published: 02 Aug 2022 TOPICS: Capacity Planning \| CRM \| Data Center Design \| Data Center Management \| Data Center Power Management \| eCommerce \| Financial Applications Software \| Financial Services \| Financial Systems \| Project Management \| Retail Channels \| Tax Law

Boost Contact Center Service (Without Adding Agents) sponsored by NICE EGUIDE: Contact center service is critical to customer experience, so you need to ensure that your company's call center agents have the right tools and techniques for the job. Scott Sachs, President of SJS Solutions and a contact center pro, explains how to level-up your contact center ... without adding players. Posted: 31 Aug 2017 \| Published: 30 Aug 2017 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Centers \| CRM \| Customer Service \| Customer Support Software

Improve Outcomes with Patient Engagement sponsored by ServiceNow EGUIDE: Download this e-guide to learn how healthcare providers are leveraging emerging technologies like AI, IoT, machine learning and more, to improve physician-patient relationships. Posted: 29 Aug 2019 \| Published: 29 Aug 2019 TOPICS: Artificial Intelligence \| CRM \| Health Care Applications Software \| Health Care Industry \| Health Care Software \| Medical Devices \| Medical Software

How Omnichannel Data is at the Core of New Commerce Offerings sponsored by Adyen EGUIDE: Most companies know they need to bring data silos together to improve customer experience, but they're struggling to do it. In response, some technology vendors are creating omnichannel technology to bring together disparate pockets of customer data. Learn how 2 major vendors are targeting customer data silos to create a truly omnichannel picture. Posted: 26 Apr 2017 \| Published: 25 Apr 2017 TOPICS: CRM \| CRM Software \| Customer Data Management \| Customer Data Management Software	All resources sponsored by Adyen

AI and automation in customer service: Is it too good to be true? sponsored by ServiceNow EGUIDE: Technological advancements are transforming traditional customer service departments and call centers into multidimensional corporate forces. Learn how AI, chatbots, process automation and predictive analytics is affecting customer service and the future of the enterprise. Posted: 23 Jan 2020 \| Published: 23 Jan 2020 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services

The Role Technology Plays in Patient Engagement sponsored by ServiceNow EGUIDE: Download this e-guide to learn about the role technology plays in patient engagement and explore the tools most often used by healthcare providers. Posted: 29 Aug 2019 \| Published: 29 Aug 2019 TOPICS: Collaboration \| CRM \| Customer Self-Service \| Customer Service \| Customer Support Software \| Health Care Applications Software \| Health Care Industry \| Health Care Software

E-Commerce Technologies & Trends Changing the Customer Experience sponsored by Adyen EGUIDE: When it comes to customer experience, companies either make over-the-top statements or heavily discount products and product quality. But what do customers really want? In this e-guide, learn about the e-commerce key technologies and trends that defined 2016 and are continuing into this year. Posted: 26 Apr 2017 \| Published: 26 Apr 2017 TOPICS: CRM \| CRM Analytics \| CRM Software \| Customer Data Management \| Customer Self-Service \| Customer Service \| Customer Support Software	All resources sponsored by Adyen

Enterprise CRM Reports