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Records Management: A Real World Guide sponsored by IBM ECM WHITE PAPER: Read this white paper to learn how records management as part of an enterprise content management (ECM) solution delivers substantial ROI through reduction in corporate risk, lower operational costs, and improved productivity. Posted: 05 Sep 2007 \| Published: 05 Sep 2007 TOPICS: Content Management \| Document Management \| Electronic Discovery \| Email Archiving \| Information Management \| Knowledge Management \| National Archives and Records Administration \| Records Management \| Records Management Software \| Regulatory Compliance

Cloud Computing by Government Agencies: Meeting Business and Security Challenges in the Cloud sponsored by IBM TECHNICAL ARTICLE: This article briefly describes the procurement challenges and then jumps into advising government cloud service purchasers on the positives and negatives of security in the cloud, and how to manage their potential vendors' security risks. Read on to learn more. Posted: 13 Sep 2010 \| Published: 17 Aug 2010 TOPICS: Budgeting \| Cloud Computing \| Government Agencies (U.S.) \| Network Security \| Security Threats \| Vendor Selection \| Vendors

Transcript: The Changing Role of the CIO sponsored by Hewlett Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 02 Apr 2013 \| Published: 02 Apr 2013 TOPICS: CIOs \| IT Agents \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| IT Workforce

Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value sponsored by IBM WHITE PAPER: This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web. Posted: 21 Jan 2011 \| Published: 21 Jan 2011 TOPICS: Cloud Computing \| Collaboration \| eGovernment \| Government Agencies (U.S.) \| Government Information Security \| SOA \| SOA Governance \| Web Services \| Web Services Architecture

Cloud Computing: Get to know the basics sponsored by Red Hat WHITE PAPER: This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy. Posted: 23 Jan 2012 \| Published: 05 Jan 2012 TOPICS: Cloud Computing \| Compliance (Systems Operations) \| Government Agencies (U.S.) \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Open Source \| Private Cloud \| Security

How to Prevent Security Breaches Through Effective Management and Control of USB Devices sponsored by Lumension WEBCAST: Learn how USB devices are used to transfer data, the federal government’s ban on USB devices and its impact, and how to effectively manage USB devices to secure data and networks without impacting productivity. Posted: 12 Aug 2009 \| Premiered: Aug 12, 2009 TOPICS: Government Agencies (U.S.) \| Security \| Security Management \| Security Policies \| Security Threats \| USB

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by TechTarget Customer Experience EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions sponsored by IBM WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads. Posted: 05 Nov 2015 \| Published: 05 Nov 2015 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Government Agencies (U.S.) \| Governments

Endpoint Threat Detection Gets More Response sponsored by Solarwinds MSP EGUIDE: This white paper explains what cyber threats the United States faces on a daily basis and what tools they have to combat them. Posted: 01 Feb 2016 \| Published: 25 Jan 2016 TOPICS: Endpoint Security \| Government Agencies (U.S.) \| Government Information Security \| Malware \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Industry \| Security Infrastructure

World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks sponsored by FireEye WHITE PAPER: This guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide. Posted: 05 Mar 2014 \| Published: 31 Dec 2013 TOPICS: Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Systems \| Security Threats

NARA Reports