Wireless Customer Relationship Management Reports

A Computer Weekly Buyers Guide to 5G
sponsored by TechTarget ComputerWeekly.com
EDITORIAL RESOURCE GUIDE: Despite the fears of many that rollouts of the next generation infrastructure would be delayed or just not be possible due mainly to the adverse economic conditions caused by Covid-19, the prospects are actually quite bright for the 5G industry in 2021.
Posted: 08 Feb 2021 | Published: 12 Jan 2021

TechTarget ComputerWeekly.com

Paper free – are we there yet?
sponsored by TechTarget ComputerWeekly.com
RESEARCH CONTENT: In this comprehensive report, AIIM Market Intelligence takes an in-depth look at the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation of mobile and cloud.
Posted: 08 Feb 2021 | Published: 06 Dec 2016

TechTarget ComputerWeekly.com

Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony

Modern Mobility E-zine: In-App Analytics Get Down to Business
sponsored by TechTarget Mobile Computing
EZINE: In this issue of Modern Mobility, delve straight into in-app analytics, and learn how the insights this technology provides will keep mobile applications on track. Access this exclusive e-zine now to learn more about mobile backend as a service, and how to build apps that connect to data center infrastructure.
Posted: 13 Oct 2015 | Published: 13 Oct 2015

TechTarget Mobile Computing

Taking Mobile Delivery to the Next Level with NetScaler MobileStream
sponsored by Citrix
WHITE PAPER: This exclusive paper examines an enterprise mobility solution that combines a suite of multi-layer optimizations purpose-built to accelerate mobile service delivery with an essential collection of secure access and threat protection capabilities.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix

Supporting Mobility with a UC Technology Strategy
sponsored by Windstream Communications
EGUIDE: Learn what standards define mobility, how emerging standards will affect mobile collaboration, and how to evaluate the strength of your unified communications technology strategy.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Windstream Communications

7 Features of a Better ECM Experience
sponsored by Enginess
EGUIDE: ECM systems must evolve in order to satisfy users and meet customer experience expectations. This expert guide provides 7 core capabilities of a modern ECM system to help you satisfy your users' customer needs.
Posted: 15 Jun 2018 | Published: 07 Jun 2018

Enginess

Buyer's Essentials: What to Look for in an EMM Strategy
sponsored by TechTarget Security
EBOOK: EMM products can contain a variety of features - for mobile device management, mobile app management, mobile content management and more. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.
Posted: 26 Jun 2015 | Published: 26 Jun 2015

TechTarget Security

Microsoft Dynamics CRM: A Look at New Features and Uses
sponsored by Microsoft
EGUIDE: This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.
Posted: 26 Jan 2017 | Published: 24 Jan 2017

Microsoft

Contact Center Metrics and Performance Management
sponsored by Five9
EGUIDE: This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results.
Posted: 21 May 2014 | Published: 21 May 2014

Five9