ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
WHITE PAPER:
This whitepaper discusses the advantages of taking a proactive approach to leveraging data can reveal fast, effective pathways to improving quality. Read on to find out how to stop being reactive with your workflow improvements, and how focusing on quality can help mitigate risk.
WHITE PAPER:
The following white paper discloses a sure-fire way to track and analyse performance across an infinitely expanding number of channels and campaigns.
WHITE PAPER:
Access this white paper about a complimentary system that can help boost your ROI for PeopleSoft Enterprise by controlling your most mission critical business processes.
WHITE PAPER:
In this brief two page white paper, you will discover a new appliance exploiting in memory computing capabilities offered by HP and SAP. Find out how this innovative approach enables you to rapidly analyze greater volumes of data and accelerate access to the right information.
WHITE PAPER:
In this CFO guidebook, learn how you can leverage mobile, cloud, social media, and big data to dramatically improve business results and drive insight-fueled transformation.
WHITE PAPER:
This white paper demonstrates how hospitals can manage risk and keep critical IT infrastructure up and running. Read now to learn how HIT leaders can ensure a high availability IT infrastructure that can improve service and protect their business.
VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
