WHITE PAPER:
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
CASE STUDY:
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.
WHITE PAPER:
Microsoft Lync is becoming an increasingly important part of enterprise telephony by offering a more collaborative interaction. This brief guide outlines the top ten considerations for deploying Microsoft Lync on smartphones and tablets.
CASE STUDY:
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.
EGUIDE:
This guide discusses in detail the increasingly cloud oriented nature of enterprise IP telephony, and offers a way for small and mid-sized businesses to approach both the acquisition and deployment of your communications architecture.
PRESENTATION TRANSCRIPT:
This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.
WHITE PAPER:
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
WHITE PAPER:
This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
