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Online Trial: Rational System Architect sponsored by IBM SOFTWARE DOWNLOAD: Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation. Posted: 04 Nov 2009 \| Premiered: 04 Nov 2009 TOPICS: Business IT Alignment \| Business Processes \| Enterprise Asset Management Software \| Enterprise Resource Management \| Enterprise Systems \| IT Infrastructure \| IT Management \| IT Spending \| IT Systems

Getting Mobile - Developing Your Mobility Plan sponsored by BlackBerry WEBCAST: This webcast will cover how to work with business groups to gather requirements, identify needs and select the most valuable approach to a wireless application. Posted: 01 Aug 2007 \| Premiered: Aug 16, 2007, 13:00 EDT (17:00 GMT) TOPICS: Application Performance Management \| Business Processes \| Handheld Device Security \| Handheld Devices \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Wireless Computing

IBM Smart SOA Global Virtual Forum: How to Get Smarter Business Outcomes sponsored by IBM WEBCAST: Adapting to change is hard for today's professional architectures, but with the dynamics of the industry, change is a must. This webcast will show how to gain successful agility and maximize business IT value with the Smart SOA approach. Watch now! Posted: 13 Oct 2008 \| Premiered: Nov 5, 2008, 10:30 EST (15:30 GMT) TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Business Processes \| Database Management Software \| Programming Languages \| SOA \| SOA Governance

Software Subscription & Support sponsored by IBM VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle. Posted: 30 Jul 2013 \| Premiered: 30 Jul 2013 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Applications Management \| Call Centers \| Customer Service \| Software Maintenance \| Software Upgrades \| Technical Support Staff

Serena Service Management: Free Trial sponsored by SERENA Software, Inc. TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Information Management \| Information Technology Professionals \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management

Hybrid IT Service Management sponsored by FrontRange Solutions Inc. VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. Posted: 28 Jun 2013 \| Premiered: 28 Jun 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Business Service Management \| CIOs \| Cloud Computing \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Management Service Providers

IT Connects Customers to Brands sponsored by Cisco Systems, Inc. VIDEO: Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences. Posted: 16 Aug 2010 \| Premiered: 16 Aug 2010 TOPICS: Blogs \| CIOs \| Customer Interaction Services \| Customer Service \| Security \| Social Networking \| Virtual Communities

US Food Service - Streamline project includes Afaria sponsored by Sybase, an SAP company VIDEO: Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office. Posted: 11 May 2009 \| Premiered: 11 May 2009 TOPICS: CRM \| Customer Service \| Information Management \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Sales Force Automation \| Sales Order Management \| SAP (Product) \| Wireless Security

Podcast: Automate lately? The value of automation with or without cloud sponsored by Hewlett Packard Enterprise PODCAST: This webcasts explains the fundamentals of automation and how it fits into a larger cloud strategy. Inside, get practical advice on where and how to get started. Posted: 26 Nov 2013 \| Premiered: Nov 18, 2013 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Processes \| Cloud Computing \| Cloud Management

Oracle Advanced Customer Services: Solution Support Center sponsored by Oracle Corporation WEBCAST: The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success. Posted: 18 Feb 2008 \| Premiered: Feb 18, 2008 TOPICS: Business Process Management \| Customer Service \| IT Management \| Operating Systems \| Operational Support Systems \| Oracle (Product)