Enterprise Services Automation White Papers

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Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Toshiba Launches Smart Social Infrastructure Through a Flexible, Scalable Cloud Solution
sponsored by IBM
WHITE PAPER: To advance its initiative, Toshiba required a more flexible, scalable cloud solution capable of supporting a wide range of complex projects. This whitepaper highlights the cloud software Toshiba implemented to provide an extensible cloud management framework.
Posted: 10 Dec 2014 | Published: 30 Apr 2014

IBM

Information-Driven Apps: The Evolution of the Dashboard
sponsored by MicroStrategy
WHITE PAPER: The following white paper explores a dashboard engine that allows organizations to create exception information-driven applications in a code-free, replicable, and maintainable manner. Read on to learn more.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

MicroStrategy

What is an Application Delivery Controller (ADC)?
sponsored by Citrix Systems, Inc.
WHITE PAPER: This white paper details how application delivery controllers can help ensure the performance of your applications.
Posted: 15 Oct 2013 | Published: 15 Oct 2013

Citrix Systems, Inc.

Protect People, Processes, and Technology From Web Application Threats
sponsored by IBM
WHITE PAPER: This resource discusses the security challenges created by web applications and offers insight and advice to help you address these issues.
Posted: 05 Mar 2014 | Published: 30 Nov 2013

IBM

Master the Lifecycle of Work to Eliminate Project Pandemonium
sponsored by Workfront
WHITE PAPER: This white paper considers the lifecycle of work - a 7 step methodology to bolster project success and task management. Read on to see how your project teams can finally focus on the bigger picture and not just the tasks at hand.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

Workfront

Choose the Service Desk Delivery Model that Makes Sense
sponsored by Pangea Systems
WHITE PAPER: This white paper discusses three delivery models, including the benefits and considerations you must take when choosing the right model for your business.
Posted: 20 Jun 2014 | Published: 31 Dec 2012

Pangea Systems

Get More Work Done: A Manager's Guide to Mixing Agile and Waterfall
sponsored by AtTask
WHITE PAPER: This white paper dives into the differences between the Agile and Waterfall methodologies in relation to software development, the pros and cons of each, best use cases, and a roadmap for mixing the two.
Posted: 20 Nov 2014 | Published: 20 Nov 2014

AtTask

10 Ways You Can Improve Web App Performance
sponsored by SOASTA, Inc
WHITE PAPER: This resource counts down 10 issues that development and testing teams should consider in order to derive maximum performance from their Web applications.
Posted: 06 Jan 2014 | Published: 31 Dec 2013

SOASTA, Inc

The Great Debate: One Integrated Business System VS. Siloed Applications
sponsored by NetSuite
WHITE PAPER: This resource explores the challenges of siloed software applications, and describes how an integrated business system can give you the power to conquer operational inefficiency and support business growth.
Posted: 13 Feb 2014 | Published: 31 Dec 2013

NetSuite