WEBCAST:
Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.
WEBCAST:
Sharing reports over the Web is convenient and efficient, yet if it is not done securely, the information can be easily compromised. Attend this Webcast to learn how your business can instantly and securely deliver reports to improve productivity and ...
WEBCAST:
Remote and local desktop support is an increasingly difficult and expensive task for IT staffs. Listen to this Webcast to gain seven strategies for effective desktop management so your organization can immediately manage, protect and secure its PC assets
TRIAL SOFTWARE:
IBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days.
VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
PODCAST:
Today, more than ever, organizations must deliver the benefits of cost optimization and business agility. This podcast series explains how that goal can be realized through dynamic Business Processes Management. The series focuses on banking, government, healthcare, insurance, cross-industry and retail.
VIDEO:
Watch this video to learn how IBM Rational can help you achieve your business objectives within your budget. Topics covered include 1)Increasing Security on the Web, 2)Optimizing Software Quality Process, and 3)Improving Collaboration.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
VIDEO:
In this on-demand video case study, learn how the right enterprise-level management software allowed La Jolla Institute for Allergy & Immunology to better manage, secure, and track all of its systems and devices.
