WHITE PAPER:
In this eBook, find 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
WHITE PAPER:
This resource reveals how a Business Intelligence Competency Center (BICC) can help you better leverage your investment in technology and improve the effectiveness of knowledge workers, enhance fact-based business processes, and much more.
WHITE PAPER:
Accenture surveyed 162 CIOs in North America and Europe about their IT investments and plans, with a focus on information management strategies and technologies.
WHITE PAPER:
Read this white paper to learn how organizations need an intelligent approach to gaining the upper hand when it comes to assessing IT risk and managing compliance.
WHITE PAPER:
QA organizations are under increasing pressure to complete their testing in ever-shorter time frames. To meet these challenges, these organizations are pursuing several different strategies to accomplish their goals.
WHITE PAPER:
Email has become an integral part of the business workflow. This paper explains why email archiving must be an integral part of every organization and examines the different methods for deploying and managing email archive solutions in an organization.
WHITE PAPER:
Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.
WHITE PAPER:
This paper shows how SAP customers, with the help of IBM's ECM (enterprise content management) products, are able to implement a unified content strategy.
WHITE PAPER:
Executives, managers, and business users need the ability to quickly discover, collect, analyze, and share relevant information and they need to be able to answer their own questions as they have them. Read this quick report to learn more about a solution that addresses just these needs.
WHITE PAPER:
Read this paper to learn how SAP® Knowledge Acceleration software for business planning and consolidation will help your organization acquire insight and reporting skills it needs to execute today and tomorrow. Read on to learn all the business benefits this SAP software will provide for your organization.
